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FAQ
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Do you deliver to my address?We deliever within 10 miles of each of our locations. For our East Austin Location, this includes all E.Austin neighborhoods, UT-Austin, West Campus, Downtown Austin, Hyde Park, and everything in between. For our Lakeway location we deliver to all neighborhoods between Highway 71 and 2222, including Steiner Ranch, Hudson Bend, Rough Hollow, Falconhead, and every neighborhood along 620. Even if you're not in one of these neighborhoods, call us, and we'll see how we can serve you!
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Are you open or can you deliever on Sundays?According to Texas State Law, all Liquor Stores are required to be closed on Sundays. Thus we cannot schedule delieveries for Sunday. You may still use our site on Sundays to schedule orders for other days of the week.
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How can I exchange or get a refund?Due to TABC rules and regulations, we cannot offer refunds or exchanges on sold products.
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How can I schedule a future delievery date?Using our website or app, you change the delivery date when checking out. Alternatively, you can call either of our locations to schedule your delivery during any of our normal business hours.
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How can I request a product?Call either of our locations or email monarch.liquor.atx@gmail.com.
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